Please tell us what you think about your stay at the HOLIDAY INN RECIFE
-Please rate your overall satisfaction with this hotel
Very satisfied
Somewhat satisfied
Neither
Somewhat Dissatisfied
Very dissatisfied
How likely would uou be to…
Recommend this hotel if you knew someone coming to this area for a similar reason?
Extremely likely
Very likely
Somewhat likely
Not very likely
Not at all likely
Stay this hotel if you were returning to this area for a similar reason?
How will your stay at this hotel influence your decision to stay at other Holiday Inn hotels in the future?
Much more likely to stay
Somewhat more likely to stay
No effect
Somewhat less likely to stay
Much less likely to stay
Please rate your stay at this hotel on the following…
   
Excellent
Very Good
Good
Fair
Poor
Not Applicable
Overal:
Overall physical condition of this hotel
Overall service received at this hotel
Value received for price paid
Appearance: Outside appearance of hotel
Lobby Condition / Attractiveness
Arrival: Service at Check-in (friend, efficient, prompt)
Accuracy of Room Reservation
Staff: Responsiveness to your needs
Friendliness
Professional Attitudes & Appearance
Guestroom / Guestbath:
Overall Cleanliness
Guestbath Facilities (amenties, hot water, etc)
Heating / Air Conditioning (quiet, efficient, etc)
Bed / Pellow Comfort
Television (quality of picture, condition, etc.)
Television Channels and Movie Options
Condition of Furniture
Condition of bedspread / Drapes / Carpet
Lighting (brightness, good working order, etc.)
In-Room working Space and Environment
Quietness of guest room
Food: Restaurant (food quality and service)
Room service (ford quality and service)
Other: Hotel safety and security
Telephone services (wape-up calls, messages, long distance/local service)
Recreational Facilities (pool, fitness center, etc.)
Departure: Service at check-out (friendly, efficient, prompt)
What was the primary reason for this stay?
Business
Pleasure / Leisure
Both
Were you staying at this hotel with others for a group athering, meeting.
Conference or convention?
Yes
No
During the past 12 months, how many rights have you stayed in hotel for:
Bussines:
1 – 5
6 – 10
11 – 20
21 +
Pleassure/
Leisure:
1 – 5
6 – 10
11 – 20
21 +
In Which hotels have you stayed in the past 12 months?
Best Westen
Holiday Inn Express
Ramada
Confort Inn
Mercure
Outros
Gender:
Male
Female
Age:
Under 18
18 – 29
30 – 39
 
40 – 49
50 – 59
60 +
NAME:

CHEK-IN DATE:

CHECK-OUT DATE:
ROOM NUMBER:
E-MAIL ADDRESS:
COUTRY OF RESIDENCE:
Please provide us with any additional comments you may have about stay at the:
HOLIDAY INN RECIFE

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